Dr. Liz Gross returns to the show to talk with Jenna about what’s happening at Campus Sonar, the company she founded to help organizations throughout higher ed harness the power of social listening. We talk about how social listening has changed during the pandemic, how going to conferences outside higher ed helped Liz see what our industry was lacking, how to run a growing organization that’s entirely remote, and much more.

Liz is a recognized expert, data-driven marketer, and higher education researcher. She specializes in creating entrepreneurial social media strategies in higher education and has a passion for teaching, which she brings to colleges and universities as the founder and CEO of Campus Sonai. She’s also an award-winning speaker; you might have seen her at SXSW, SXSW EDU, the American Marketing Association Symposium, the Carnegie Conference, the Council for the Advancement and Support of Education, or one of many other conferences inside and outside of higher ed. 

She received a Ph.D. in Leadership for the Advancement of Learning and Service in Higher Education at Cardinal Stritch University, a master’s degree in educational policy and leadership from Marquette University, and a bachelor’s degree in interpersonal communication from the University of Wisconsin-Stevens Point.

Links to cool stuff

• Campus Sonar
• Liz Gross on Twitter
• Book: Fundamentals of Social Media Strategy
• Campus Sonar job opening: Social Media Data Analyst
• Download the episode transcript

Eric Stoller is the vice president of digital strategy at GeckoEngage. You may know him from his articles on Inside Higher Ed, his speaking engagements and his consulting work around digital engagement. He’s always loved doing marketing and public relations, but never wanted to work for an agency. Eric’s experiences in student development services at University of Illinois Chicago and enrollment management at Oregon State University really cemented interest in the intersection of technology and student success. He’s had an incredible and unique journey through the world of higher education. 

Links to cool stuff

• Eric on Twitter
• Eric on LinkedIn
• GeckoEngage

What’s better than actually going to the HighEdWeb Conference? Recording an episode with your friends that actually went! At least that’s what Lougan is telling himself this week as he welcomes Jackie and Jon-Stephen back to the show along with new guest Alaina Wiens. We chat about what it’s like running social media for the conference, and the various presentations they gave. We also talk about the “golden nuggets” they are taking back home this year. 

Links to cool stuff: 

• Jackie: Twitter | Linkedin
• Jon-Stephen: Twitter | Linkedin
• Alaina: Twitter | Linkedin
• 2019 HighEdWeb Conference Website
• HighEdWeb’s Recorded Live Streams
• HighEdWeb Association Website

It was guaranteed that Jackie and Lougan wouldn’t forget this week’s guest, Jackie Milhans! She works as the manager of research computing team at Northwestern University, and Jackie V. nerds out hard with her about data. She tells Jackie and Lougan all about data simulation, storage, analysis, plus all the departments her team supports.

Links to cool stuff

• Jackie M on Linkedin
• Jackie M on Twitter
• Firefly Galaxy Visualization App
• Lougan’s Magic Roomba